MTS Passenger Support Representative

Do you want to serve the beautiful community of San Diego? Love talking to people? Join the team as a Passenger Support Representative (PSR) and serve a critical role in providing exceptional customer service to those who depend on our services. This position is the perfect opportunity for those with a positive attitude, great customer service skills, the ability to exercise good judgment, and the desire to help their community. Passenger Support Reps are hired as part-time employees and scheduled on an as-needed basis (between 4 to 30 hours per week, although not guaranteed any specific hours per week). Outdoor as well as indoor assignments should be expected. Some shifts may start as early as 4:00 am, while others may end as late as midnight. Shifts may range from three to nine hours in length; however, an average shift is four hours long. Shifts will be available on weekdays, weekends, nights, and holidays. Requirements include, but are not limited to, the following: · Must be at least 18 years of age · Must have a high school diploma, high school equivalency certificate (GED), or equivalent in vocational training · Must satisfactorily pass all applicable examinations including, but not limited to, a pre-employment physical, drug screen and background check. · Bilingual skills (English/Spanish) are preferred but not required. To apply and learn more, visit https://www.sdmts.com/careers EEO is The Law - Equal Employer Opportunity Employer Minorities/Women/Protected Veterans/Disabled MTS is an Equal Employment Opportunity Employer with an ongoing commitment to treat all people, including customers, co-workers and the public at large, with dignity and respect. As a public transportation agency, MTS is committed to providing an inclusive workplace that reflects the diverse communities in which we work and live. MTS supports and promotes an environment that is free of discrimination and harassment. MTS recruits, hires, trains and promotes individuals without regard to race, such as hair texture and hairstyles), color, religion, ancestry, national origin, age (40 years or older), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender, gender identity, gender expression, marital status, medical condition (cured or rehabilitated cancer), physical disability, mental disability, reproductive health decision-making, genetic information (including family medical history), military or veteran status, or any other protected class. MTS encourages veterans, military spouses and people from different backgrounds to apply for open positions for which they are interested. Additionally, MTS employees are encouraged to refer qualified candidates from all backgrounds and age groups. At MTS, we are committed to a fair and equitable workplace where everyone is a respected and valued member of the team.